One thing I do know is that none of the current people want The Big Chair, so I have that in my favor.
These guys have been without a manager for 6 months (the old manager was out on medical leave) and they have worked out amongst themselves how to get the day to day stuff done. But they have no-one looking at the bigger picture, doing KPIs, coordinating with the field engineers, etc. I know I need to learn how they work now before I consider changing *anything*, and I need their buy-in and confidence that I am 'one of them'.
I'm sure it will work out fine, but I will miss my long hair.
<3
- MM