Helen_Highwater
09-20-2016, 08:42 AM
So today I had the house to myself, dressed and having made the decision that while my home made silicon hip pads had served me well, it was time, given I've a weeks 24/7 Helen dressing time coming up, to go pro.
I'd found some reasonably priced online, contacted the store by email to see if they offer alternative delivery arrangements, in this case CollectPlus which allows you to pick the item up from a local convenience store, which they did. So today I'd gone back on line, added the pads to my basket and started the process. Got almost to the end and there didn't seem to be a way of selecting my chosen delivery method. So I bailed out and gave them a call. I must admit to feeling pleased with myself that I'm now in a place on my journey that I can do this without becoming a nervous wreak.
The guy I spoke to said, yep just keep going and on the last screen you'll be given the option. So I clicked away and filled the forms, got sent off to Paypal expecting to go back to finish off the delivery bit. Nope, nothing, job done! What!!!!
Back on the phone PDQ; the guy said "Hang on I'll check".
"Mmm, oh is this you the hip pads?"
"Yep that's me".
"Oh you're on our other web site"
Other web site? What other web site?
By now I'm seeing visions of the pads arriving at my door and having a lot of explaining to do.
"It's OK, I can see what's happened. Leave it with me I'll get it sorted"
Sigh of relief or what well it will be if all goes as it should. Once they arrive I'll post a report, that is if they go to where I want them to or I may be in the deceased section!
I'd found some reasonably priced online, contacted the store by email to see if they offer alternative delivery arrangements, in this case CollectPlus which allows you to pick the item up from a local convenience store, which they did. So today I'd gone back on line, added the pads to my basket and started the process. Got almost to the end and there didn't seem to be a way of selecting my chosen delivery method. So I bailed out and gave them a call. I must admit to feeling pleased with myself that I'm now in a place on my journey that I can do this without becoming a nervous wreak.
The guy I spoke to said, yep just keep going and on the last screen you'll be given the option. So I clicked away and filled the forms, got sent off to Paypal expecting to go back to finish off the delivery bit. Nope, nothing, job done! What!!!!
Back on the phone PDQ; the guy said "Hang on I'll check".
"Mmm, oh is this you the hip pads?"
"Yep that's me".
"Oh you're on our other web site"
Other web site? What other web site?
By now I'm seeing visions of the pads arriving at my door and having a lot of explaining to do.
"It's OK, I can see what's happened. Leave it with me I'll get it sorted"
Sigh of relief or what well it will be if all goes as it should. Once they arrive I'll post a report, that is if they go to where I want them to or I may be in the deceased section!