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Mary Lee
03-04-2008, 06:50 PM
Thank the Sales Associates

How many of us say thank you and let them know how much you appreciated their help?

I called the store that had the skirt that was to tight for me in the waist. I asked for the SA that helped me yesterday but she was not working. I told the SA I was in the store yesterday trying on cloths and about the skirt being a little tight. I told her I wanted to come back in with my tight girdle on to see it would fit. She giggled and said she knew what I meant. She agreed that sometimes a tight girdle is needed. She is holding the skirt for me.

I then told her how much I appreciated the help I received finding an outfit that looked good on me. How Much I appreciated being allowed to try the cloths before I buy and getting there opinion as to fit and look. She told me they want to make sure that what I purchase is right for me and my shopping experience was the best it could be. Yes they do have other male customers.

She then told me that several years ago when she was working at another store about 20 miles away that a young boy and his mother came into the store. She could tell by what they were doing that they were looking for girls cloths for him. When they had decided what they wanted and took the cloths to her, she looked at the boy and asked he wanted to try the cloths before they purchase them. She said the boy got a big grin on his face and said “can I” and he did. That was sweet that that SA told me that story. I told her I wish I was 40 years younger and that I am tired of hiding my desires and she said she understands and that I am more then welcome to come in and try on cloths.

I am feeling great about me and my cross dressing.

insearchofme
03-04-2008, 07:13 PM
It's really amazing what a small kindness can do!

"We're not remebered for what we do so much as how we make people feel"
-unknown

I wish I was the first to have said that.

jessielee
03-04-2008, 07:35 PM
Thank You, Mary Lee!
that is a nice story.
how much more pleasant can it all be if we just take the time to genuinely interact with each other as people, not as labeled perceptions.
thanks for sharing it with us!
Jessie Lee

PatriciaT
03-04-2008, 07:38 PM
I find that the SAs are almost inevitably very helpful, even the few male ones I come across. They seem to enjoy telling me what combinatons would look good and whaich would not. Normally sign me up for their discount program, if they have one, on my first visit.
I always thank them for any assistance they give. I cannot recall any resistance but I can recall a nice welcome back stance on the part of SAs in stores which I frequent.
I go to McDonalds a lot en femme and and the places I visit frequently always give me a walm welcome, and get a hearty thanks from me.

Treat people politely and well and you get the same treatment back.

Patricia

uknowhoo
03-04-2008, 07:39 PM
Nice thread, Mary Lee.

That was a sweet story about the boy.

Thanx for posting. ;)

xoxo

TxKimberly
03-04-2008, 07:56 PM
OK, so they were good to you so how about plugging them? You don't have to tell us what city or State, but which store had such good service? Let us know so we can reward them with our business.
And good for you for taking time to express your satisfaction. This is something I learned a long time ago. Most people only bother to comment when they are angry so it really makes an impression when you go out of your way to tell them you are pleased.

Jodi
03-04-2008, 08:30 PM
I have always thanked SA's when great service is given. I'm sure to tell the store manager, and if the store has a reporting mechanism, I always send in a glowing report on the great SA.

This goes a long way to establishing a rapport with a certain store.

Jodi

Mary Lee
03-04-2008, 08:38 PM
That was Dress Barn.
I posted a long winded post yesterday about it and also Payless. I put it the out and about section. Maybe I can get it transferred to this section.

Today I went to an outlet mall and got shoes at Lane Bryant and a CAMMI and a HWLLPG from the Jockey. Not to mention looking for a cammi at the Vanity Fair store and the Hanes Pletex store.

Daintre
03-04-2008, 09:20 PM
You know, saying thank you doesn't need to stop with helpful store assistants, I am always pleasant and make sure I thank my bus drivers, for example. Yes they are just doing their jobs, but on the whole they are friendly and always willing to give me a hand when needed. I am sure that what you give will come back to you.

Mary Lee
03-04-2008, 10:22 PM
Jenni,

I do the same and I am courteous to people. Sometimes you should see the look on their face.

I remember when asking to try on a dress in a women’s store was met with a NO. Had to take the garmet home and tae it back if it did not fit or look right. I know times have changed. I did have some good experiences many years ago when I thought I was the only guy who bought women’s garments for himself. But I had /some wonderful experiences yesterday and today that I just had to let the SA's know how happy I was and I wanted to tell the whole world.

I thank you girls for telling your shopping stories, they help me to do what I did yesterday and today.

Christinedreamer
03-05-2008, 12:47 AM
Many years ago while in Pasadena, California I found an incredible store called Tall Styles. I had been getting braver as I aged about telling the truth to SAs about what I wanted and that is WAS for me.

I drove past the store once to screw up my courage and then just walked in like I owned the place. The manager was a very sweet woman named Fern. I told her I was looking for a peignoir set. I caught a glimpse of her stock out of the corner of my eye just as she said I bet you want something in white or pink and very elegant(her favorite adjective). Right off the bat, she had me pegged . Remember this was a long time ago when peignoirs truly were elegant and very "foofoo".

During our conversation she told me she had lots of crossdressers ("TGs" was not yet in use) and that we as a whole were her favorite clients as we shopped AND we bought and we were buying some of the more expensive rack items.

I made many , many visits to her shop, bought at least one peignoir on each trip, and even ended up doing some electrical work for her. She gave me referrals to other tall/big shops that were fine with CDs and I in turn sent many CD friends to her.

She even made extra trips to the fashion mart to scout the sales rep inventories for my style (very girly) and sometimes bought several in the same style and different colors.

She told me that since she started increasing her girly stuff to suit the CDs she was seeing increased sales of the same to GGs as they decided they too wanted to look and feel all girly.

Sadly Fern retired and closed her shop but I have found others over the years that are not only open to CDs but actively court us with weekly after hour sales and refreshments. As the others have stated, I too always thank the SAs for stellar service and promise to be a repeat customer. Many times I have even gotten personal email alerts from my fave spots that new merchandise is in. So it is definitely a symbiotic relationship.

In addition, I think for many SAs bored with silly complaints and attitudes from very picky GGs appreciate a change of attitude and a new experience that is not at all unpleasant in dealing with us.

so go shopping!

Christine

JoAnnDallas
03-05-2008, 09:15 AM
I did not get to go, but my Tri-Ess chapter had a after hours shopping spree at a local "Dress Barn". From what I heard about 20 sisters showed up and spent a total of around $1K that night. We heard from them later that we were welcome to schedule another after hour event, since they made more that night than they did all week.
I am sure that a good quality shop that caters to the CD crowd will always do well in sales.

bEEb
03-05-2008, 09:29 AM
A well raised person politely says please and thank you to everyone. Regardless of the scenario.

JoAnnDallas
03-05-2008, 09:50 AM
Every SA that has helped me, I have gone onto the store website and wrote a Thank You note to management. I feel she/he should be rewarded, even if it is only a pat on her/his back. It also shows management that their Employees are doing a great job and customers are satisfied. It could help when it comes to promotions or raises.
In a former company, they call these, "Ataboy's". I remember when it came time for my yearly job review, these "Ataboy's" played an important role.

Claire3
03-05-2008, 10:10 AM
Thats a really sweet Thread.I work in retail and although its common policy to be polite your thread shows me how i really wish it was to all us girls to be able to be free to shop without inhibitions,i wish!

pamela_a
03-05-2008, 02:18 PM
I fear being nice is becoming something lost in the ever increasing "me" rage. I love chatting with the SAs and always try to remember to say Thank You. I have on occasion called and spoken with the manager to make sure someone who has gone out of their way to help me is acknowledged.

It's just nice to be nice but I think also helps all of us in the long run and I would bet it works both ways, especially if the SA has initial "reservations" about us. I think that if we treat SAs respectfully and thoughtfully the next time one of us shops in that store the SA may be more likely to accept it as nothing bad or unusual.


in a former company, they call these, "Ataboy's". I remember when it came time for my yearly job review, these "Ataboy's" played an important role.JoAnn, was it also true that all it took was one "Awws**t" to wipe out all of your accumulated "Ataboys"?

-Paula-

Stormgirl
03-05-2008, 02:25 PM
A big no thank you from me!

JoAnnDallas
03-05-2008, 03:28 PM
Paula......so true...LOL

Phyliss
03-05-2008, 08:41 PM
Being polite and saying thank you goes much farther than actually spending money. There have been times I've been in a store looking for just "THAT" item. I may not know exactly what I'm looking for but will know it when I see it. After almost an hour of searching and not finding anything that sparks my interest, I'll be sure to thank the S.A for their time and assistance.
When I do make a purchase I'm sure to thank everyone involved. I've taken the time to write letters to corporate HQ telling of my positive experience, and mentioning the name of the person who helped me.
This past Christmas I bought a number of boxes of ribbon candy and went around to all my favorite stores, giving out a box at each, as a way of thanking them for their help through out the year.
A few "thank yous" and being polite and considerate, is "The Golden Ticket"

Kristen Marie
03-05-2008, 11:04 PM
Thank yous go a long way. After First Event this year I stopped by my local Payless dressed and saw my favorite SA. She had seen my pictures but never seen me dressed. We chatted for a while and there was another SA on duty as well, and I made it a point to brag on her that she is always sooo nice when I come in and that I'll keep coming back because of her. Cha ching. Keep the customers happy.

Angie G
03-06-2008, 02:10 AM
I was always told as a young boy to say Thank you I am going to be 60 in a few day and I always thank someone for there help.:hugs:
Angie

SANDRA MICHELLE
03-06-2008, 11:10 AM
I shop the Dress Barn stores all the time and have never been anything but well taken care of. I also am very happy with Victoria Secret stores, all very professional and polite. And yes I do let them know that I am thankful for the service.

joann07
03-06-2008, 11:19 AM
I don't know how many times I say "Thank You" to every SA I encounter and it is a ton.
No matter where I go, I not really nervous all at when I'm approached or approach an SA because I know they'll treat me with respect and courtesy just as I treat them with the same respect.

Hugs!

Eugenie
03-06-2008, 07:53 PM
I often shop for women clothes and underwear and I most enjoy receiving advice from sales attendants. Most are extremely helpful once you telle the "It's for me"... (I shop in drab mode so at first they think it is for "her", meaning my wife...)

And of course I let them know that I am very happy about their help. In a few cases I developped a small exchange of thoughts about x-dressing and ended up showing the sales attendent a couple of pictures of me. I all cases they were greatting me with compliments, be it sincere or just a polite attitude, I enjoyed it on the moment. In a few stores the sales attendents know me now and come to help me before I have to ask :)

I think that someday I will have the confidence to go back to those shops while "en femme" and buy more clothes... That will be a nice way to thank them for their friendly attitude.

:hugs:
Eugenie

Laurie909
03-07-2008, 04:48 AM
I always try to go overboard in thanking any person (male or female) that helps me when I'm shopping if I get good service.

If I don't get good service, then you know the saying..."If you can't say something nice about somebody then don't say anything at all."

Vicky_Scot
03-07-2008, 05:47 AM
Call me a liar but.......I just wrote a letter to a local store selling clothes for the fuller figure saying how much I appreciated their help and friendliness when I was in their store.

It is all to common for people to write and complain about bad service etc, so when someone deserves a thank you I think they deserve to be informed about it.

Xx Vicky xX