1.13 I seem to have more than one NHS Number, which one is correct? Your NHS Number is made up of a 10-digit numbers. If one of your NHS Numbers has both letters and numbers it is an old NHS Number which you can no longer use. If you have more than one 10-digit number you should contact your primary care trust (PCT) to find out which is one is the right number. To find out the phone number for your nearest PCT visit the NHS Choices website at the following address and enter your postcode.
http://www.nhs.uk/ServiceDirectories...onal.aspx?Sear chType=PCT&ServiceType=Trust When you phone your local PCT, ask for the department which deals with enquiries about NHS Number. A member of staff will take your name, date of birth and address and then send you a medical card with your NHS Number on it, usually within two days. We also recommend that you tell the organisations that have two different numbers so that they can find out which is the right NHS Number and change their records.
Healthcare providers use other numbers and ways of identifying you and these may also be in your documents. In an emergency, if a provider can’t identify who you are they won’t have your NHS Number and will use another way of identifying you instead. As soon as healthcare staff can identify you they will find your NHS Number and add it to your records.