The counsellor asked them what the problem was.
"Well, I'm a cross-dresser."
"Yes? So what's the problem?"
At this point the counsellor turned to her wife and said, "Well, I'll have to ask you, then, since (s)he clearly doesn't know. What's the problem?"

"Well, he's a cross-dresser."

"No," said the counsellor. "I'm not being clear enough. If you came to me and said, 'He's a race driver,' that wouldn't be the problem. That's just who he is. The problem might be that he's spending too much time with his buddies, and you're feeling neglected, or that you're worried about his safety, or that he's spending all of the household budget on fixing up the car. Do you understand what I'm saying? He's a cross-dresser. That's who he is. What's the problem?"