gI don't mean to offend you but did this really happen? Why keep the name of the hotel out? we all want to know. Do you realize that you have an obligation to share it with your sisters in the fourm.
Not all hotels are the same. a few years ago I spent some nights at a Best Western chain (in drab), one in Boston and the other in Vermont. in Boston I was treated with courtesy and respect. The staff was friendly and nice and I loved it there, I didn’t want to leave.
Same chain, but in Vermont. The worst experience ever. Bad service, ;even worst staff and It seemed that I was singled out. They were nicey nice to certain groups of people than others (if you know where I’m going). I was so upset when I left Vermont it made me sick. I began to wonder if the whole state was like that.
I didn't blame best western but the people that owned that franchise, but best western had an obligation because their name is on it.
My point is, it depends on hotel but not the chain and if something’s wrong complain to everyone and tell people not to give them your business; or at least let people know your experience from that place NAMING IT!!! . you will spare a lot of people problems.
I made another trip to Vermont last year and stayed at another hotel. I saw the hotel I stayed at the last time and they had lost their Best Western name. It’s called something else now. enough people compain and they change things. I know I’m not going to stay there anymore.
so, what was the name of the hotel? I don't think anyone here would want the experience you had.
