You ladies are so wonderful. I can't express enough how much your support means to me. Here is a copy of the mail I sent to their customer service e-mail and their inverstor relations e-mail. I couldn't find any executives addresses otherwise, I would have peppered them as well.

To all concerned,

As a transgendered person, I am sensitive to the reaction I get from the public
regarding my appearance. I take great pride in my ability to weather those
storms and still function within the world we all live. It is because of this
that I am so troubled by the treatment I received in your store today (18520
33rd Ave W Lynnwood, WA). I came into the store in my skirt, sweater and heels,
presenting as a transgendered woman and proceeded to select items for purchase.
There were a handful of items I needed to try on prior to purchase and so I made
my way to the dressing rooms. I hung my clothes on the rack and after receiving
my card with the quantity, left my cart full of other items to try on four
dresses.

Once I had the first dress on (which fit beautifully), the following
confrontation ensued:
BAM BAM BAM "YOU NEED TO COME OUT OF THE DRESSING ROOM!"

"Uh, excuse me?"

"THIS IS THE MANAGER, YOU NEED TO GET OUT OF THE DRESSING ROOM!"

I peek out the door and there is this woman, 5' 6" ish late twenties maybe early
thirties. "YOU HAVE TO GET OUT OF THE DRESSING ROOM NOW!"

I asked "Do I need to change?"

"YOU NEED TO PUT ON YOUR REGULAR CLOTHES AND LEAVE THE DRESSING ROOM NOW!"

I almost threw up a little. I was a wreck. I lost one of my earring clasps. I
gathered up my stuff and took the 4 dresses I was trying on and walked out of
the dressing room.

There were people standing around and as I got near the manager, she made a
comment to someone else "There's a situation going on right now but it is almost
over."


Apparently, I was the situation. I hung the clothes on the rack next to the
young girl who let me into the dressing room, grabbed my jacket out of my cart
(which by the way was filled with a new jacket, two sweaters, some pants and a
pajama set in leopard print and a pair of shoes).

I have been told by others in my community that they have already written
complaints and for that I am so grateful to them for taking up a battle that I
am not even sure I have the stomach for. It is for them that I write this to you
tonight.

What you have done to me is so incredibly humiliating. You have managed to steal
my dignity and turn me into a public spectacle. The acts you have taken upon me
are not only morally reprehensible but also violate Washington state law. I am
being encouraged to start litigation and seek remediation from you. I have not
sought the advice of counsel yet and I am still trying to deal with the emotions
I am facing.

I have been other places while dressed as a woman and never received such
treatment. If your policy is to not serve the transgendered community, you
should post this where it can be easily seen. As I have heard throughout the
day, there is a small wave of people spreading the word about this incident
throughout the LBGT community. I think there is a contingent of people looking
to me for an answer from you on how this will be rectified. Your response to
this mail (or lack thereof) will be conveyed in the same manner as the original
incident was discussed.

I am in no way demanding any action on your part. You have treated me wrong as a
fellow human being and in the eyes of the laws of the state of Washington, you
have discriminated against me based solely on gender.

I will anxiously wait for your response.

Sincerely,

Christy

I will keep you posted as things progress. Thank you again for all the support and kind words.