Linda, those are your options, not necessarily others' options. She has many options and she has selected one for her. Jillian may be complaining about the situation and to share an interesting experience that may help a lot of us avoid, but she definitely knows where she is at and has decided to live with it as she has successfully been doing for quite some time. Maybe one day her decision may change, but only she can do that.
Thanks for the tip on the phone numbers. I hate when they do that, but like you, "special" deals sometimes get me too!