Ive purchased so much stuff over the years that I don't really pay much attention anymore. The conversation is generally something like, "will this be cash or charge?" and "would you like the receipt in the bag?". I did have a pleasant surprise at a Dillards store one time. The SA must have been paying attention from my previous visits. When I walked into the lingerie area she looked at me and said, "We have have moved all of our Wacoal products to another location, as she pointed across the store to the new displays of Wacoal". She followed me over to the display and suggested a couple of styles of panties. I wasn't sure that I would like them. She saw my hesitation and asked me, "would you like to try them on first?". The whole exchange seemed normal as can be. It made my day.