Christy, YOU DID NOTHING WRONG!!! The manager's actions were totally inappropriate. She should be reported to corporate. If, I repeat IF there was a situation, she is the one who escalated it, not you. I'm glad you walked out with your head held high. I would estimate somewhere in the area of 5% of Ross's sales come from the transgender community. Are they willing to risk taking that kind of a sales hit due to the bad publicity this will generate in the community? You are owed an apology, if not much more.
