I stongly urge you and anyone who feels like it to register a complaint with the corporate office. You can use this link:
I looked at a couple of websites and that particular store has over 20 posts for bad customer service.
You do have the right to be treated as an equal customer.
Please mention the store address.
http://www.rossstores.com/cu.aspx
[SIZE=5]Ross Dress For Less[/SIZE]
18520 33rd Avenue W # A, Lynnwood, WA 98037-4726 (425) 771-0607 ()